Push the boundaries with Artificial Intelligence

We implement software robots with cognitive abilities, like chatbots, that make sense of complex data and deliver scalable impact for your organisation. Identify business opportunities and reach new levels of operational efficiency and maximise sales.

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What artificial intelligence can do for your business

Artificial Intelligence (or AI) technology has become increasingly advanced with a range of applications. For a business looking into AI, a key area of interest is Machine Learning. Machine Learning is a type of AI application that learns from data and becomes increasingly precise over time. As a result, Machine Learning is the perfect partner for RPA. Where RPA tackles structured data, AI solutions are able to manage, and make sense of, large amounts of unstructured data.

Another application is Conversational Process Automation supported by Conversational AI. Conversational Process Automation is the automation of customer-facing tasks via chatbot interactions, where most of the time, the chatbot is integrated with core systems enabling end-to-end processing. Building on this, Conversational AI is an additional complex layer that makes machines capable of understanding, processing and responding to human language.

Benefits of artificial intelligence

Fully automate business processes

When AI applications are combined with RPA tools - full automation of any business users’ need is possible. This frees up time for your employees to focus on the profit-driven tasks.

24/7 Customer care

Not only does AI allow you to make faster and more accurate decisions, but it brings you closer to your customer’s preferences and allows you to improve your customer’s experience. With a bot’s ability to use past data to recommend quick solutions to users, the impact of AI on customer service can be significant.

Data-predictions can be made

Gather data-driven insights enabling you to make strategic judgements and take action. For example, in sales forecasting and candidate screening.
Boost RPA solutions with artificial intelligence

Artificial Intelligence in hyperautomation

When we pair AI with RPA both structured and unstructured data can be automated. Data powers Machine Learning and our software robots love data – the more data they receive, the better the decisions they can make.

With our expertise in Natural Language Processing (NLP) and Document AI Solutions we enable you to optimally utilise your data. As a result, your efficiency and customer experience are significantly improved.

Interested? Get in touch!

Bo van den Oever, Head of Technology

bvandenoever@ciphix.io

Frequently asked questions about Artificial Intelligence

Artificial Intelligence (or AI) is a type of computer science which enables smart machines to handle tasks that usually require human intelligence. Despite its artificial nature, the mission behind AI is to further human advancements; within the field of business particularly, AI can prove extremely beneficial and it has, so far, been responsible for major transformations globally.

AI takes large amounts of data and applies an intelligent algorithm in order to pick up on patterns and gear solutions towards perception and thinking type behaviors as well as action. AI can be powered by deep learning, machine learning or another, simpler set of rules. Artificial Intelligence is able to mimic human intelligence providing decision making solutions. Artificial intelligence solutions can also be layered with cloud computing to enable businesses to manage insights from a large volume of data, to optimize workflow and more. AI is also used to boost cloud computing services in a number of ways.

There are several reasons why AI might be used in business. The capacity of artificial intelligence to work with huge amounts of data makes it ideal for sales forecasting, employee candidate screening and more. Along with the way in which it compliments Robotic Process Automation, AI can work alongside other technologies to boost functionality. Conversational software, like Siri for example, could not exist without artificial intelligence.

Deep learning is an artificial intelligence function that imitates the human brain in its ability to process data, spot patterns and make decisions. Deep learning intelligence continues to get “smarter” based on the more data it has to work with and, as a result, has a wide variety of real world applications. One only has to look at the effects of deep learning on trading within financial services to see an example of how it can revolutionize an industry.

The future of artificial intelligence is a much talked about topic. As artificial intelligence becomes even more intelligent, experts predict that our interactions with it will be more frequent and more complex. For example, artificial intelligence will be able to work alongside humans to solve problems in real time. Experts also predict that AI and cloud computing will merge in order to provide a more holistic system, allowing businesses to streamline their AI projects and achieve even greater things! The one thing that is clear, above all else, is that artificial intelligence is not going away. Businesses that adopt AI solutions find themselves in a great position to tackle the challenges of the 21st Century.

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